Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

 

Are your items used?
Everything we sell is 100% brand new, never worn or damaged.

What is your return policy?
Please see our returns info page.

How much is your shipping?
Please see our shipping info page

How long does it take for you to process an order?
Orders are processed within 1-2 business days from Monday to Friday only.  Processing includes payment and order confirmation and packing for shipping via USPS or UPS.  Orders received over the weekend or on holidays will be processed on the next business day.

When will you ship my order?
Orders are usually shipped 1 or 2 business days after an order has been placed from Monday to Friday only.